Project/Client Services Manager

Job Details

Project/Client Services ManagerDigital Account Management
  • Type Permanent
  • Category Digital Account Management
  • Salary 35,000
  • Location Brighton
Employer details
  • Company name FinPro Analytics
  • Contact name Jamie Witten
  • Phone 02032901995
  • Email
Job description
My Client is an award winning Digital Marketing Agency based in Brighton. They are looking for a Project Manager to join their exciting, fast growing team.
Key responsibilities for this role:

  • Provide regular updates to clients on the progress of customer service projects and campaigns that directly effect each client
  • Develop open and effective channels of communication with each client that can be employed by other departments as well
  • Coordinate internal projects and determine the best utilisation of resources to increase customer satisfaction
  • Encourage revenue growth by inspiring clients to purchase accessories and additional services 
  • Become the reliable point of contact for each customer that is required to establish a strong business relationship  
Skills required for this role:

  • Excellent client service skills
  • Knowledge of digital marketing channels (especially SEO/PPC)
  • Hands on technical skills with social media, email, SEO or PPC would be advantageous 
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